Terms and Conditions
updated: March 1, 2017
Please take a few minutes to read and understand the following Terms and Conditions. By using the website or placing an order, whether a purchase or sale, you agree to be bound by the following terms and conditions. If you cannot agree to the terms we lay out, we suggest that you do not use our website or services. These terms and conditions are legally binding whether you are buying as an individual or on behalf of another individual or entity. Any policies referenced in hyperlink are also your responsibility to read and understand, as they are also part of the terms and conditions and are binding. Policies will be subject to change at any time, without notice, at the sole discretion of PRT. Should we amend theses terms and conditions at any time, you will be able to read them be returning to this page on the website. All terms and conditions policies and disclaimers apply to use of the website, purchase or sales made with PRT either online or over the phone. If you have any questions, please contact us.
Our online order system has been designed to be easy to use and as error free as possible. The system is a software, and as such is subject to occasional failures for which Pacific Rim Trading is not responsible. By using our system, you are aware that it may be affected by a commercial internet provider, be it your provider or ours. Any problems caused by failure on the part of an internet provider cannot be blamed on Pacific Rim Trading.
By using g PRT and/or our website, you acknowledge that you the customer, and you alone are responsible for any orders that you place. We are a coin and jewelry exchange and as such you also acknowledge that we do not give investment advice, recommendations, and do not guarantee a profit by using our services.
By purchasing or selling coins, metals or jewelry, you acknowledge that you have the proper knowledge and experience to make informed purchases or sales. We do advise that a coin or metal's prior performance does not dictate its future performance.
As a customer, you recognize that with any investment there is a risk. The market is volatile and the price of metals and coins can fluctuate greatly. Because of this you are aware and concede that you can lose or gain on the principle value of a coin or bullion based upon such market fluctuations, and that the resale value of the merchandise may not be what you originally paid for it.
Any dispute that may arise between the customer and Pacific Rim Trading will be handled on an individual basis and not in a class action, representative or similar proceeding. Any and all disputes are to be determined by an Arbitrator - a neutral third party whose decision is at their sole discretion. Once a claim has been determined, Pacific Rim Trading shall not be liable for any amount greater than the amount originally paid by the customer for the item in dispute. Any claim brought against Pacific Rim Trading, once resolved, will be final aal action, dispute or proceeding having to do with a transaction between you and Pacific Rim Trading is null, unless it has been acted upon within one (1) week of the original transaction. After one (1) week, any dispute that has not been acted upon will be forever null and void. If at any point Pacific Rim Trading has a dispute with you, the customer, whether coming from terms and conditions and/or the enforcement of them, you agree to pay all costs that are associated with and any expenses sustained by Pacific Rim Trading including reasonable attorney's fees.
By Continuing use of our website you are acknowledging that you have read and agree to these Terms and Conditions, including our Market Loss Policy.
Market Loss Policy
Once you have placed your order and received a confirmation number, your price is locked in and your transaction may no longer be cancelled - only off set by current market values. Any difference between the price you bought and our current asking price is your responsibility, as well as the $35 cancellation fee. Any market gain that comes from a cancellation is PRTs to keep.
This means if you pay $1200 for a coin and want to cancel your order, and the current value is $1100, then you would receive $1100 back and have to pay the $35 cancellation fee as well as the $100 difference in coin value. This amount will be deducted by PRT from any refund sent or charged to the credit card which held the order.
For items purchased by PRT, estimates may be given verbally, but they are estimates only. We do not lock in a price until we receive item/s. Once we examine the item/s and give you a purchase confirmation order, your price has been locked in and your transaction may no longer be canceled - only off set by current market values. If you cancel your order, any difference between the purchase price and current market values is your responsibility. Again, there is a $35 cancellation fee. Any market gain from the cancellation is PRTs to keep.